Effective Date: January 1, 2026
Welcome to Mazaya Hotels. This Privacy Policy describes how we collect, use, and protect your information when you visit mazaya-hotels.com or use our booking services.
1. Information We Collect
We collect information that helps us provide a personalized hospitality experience, including:
- Identity Data: Name, nationality, and passport/ID for legal registration.
- Contact Data: Email address and phone number for booking confirmations.
- Transaction Data: Payment card details and billing history.
- Technical Data: IP address, browser type, and usage patterns on our website.
2. How We Use Your Data
Your data is used strictly for the following purposes:
- To complete and manage your hotel reservations.
- To provide customer support and respond to your inquiries.
- To comply with local safety and security regulations.
- To send you marketing communications (only if you have opted in).
3. Cookies & Technology
We use cookies to enhance your experience. These small files allow us to remember your preferences (like language) and understand how visitors interact with our site. You can disable cookies in your browser settings, though some site features may become unavailable.
4. Data Security
We utilize Secure Socket Layer (SSL) encryption for all sensitive data transfers. Our database is protected by firewalls and access controls to ensure your personal details remain confidential.
5. Third-Party Sharing
We do not sell your data. We share information only with trusted partners necessary for our operations, such as:
- Bank and Payment gateways to process your stay.
- Authorized travel agencies involved in your booking.
- Law enforcement agencies when required by the laws of the operating country.
6. Your Rights
You have the right to request access to the personal data we hold about you, or to request that we correct or delete your information. Please contact our support team to initiate these requests.
7. Contact Us
If you have any questions regarding this policy, please reach out to us:
Email: info@mazaya-hotels.com
URL: www.mazaya-hotels.com